Scl Supply Frequently Asked Questions (FAQs)
Q: What is Scl Supply?
A: Welcome to Scl Supply! We’re an online beauty store based in the lovely Edmonds, WA. Our mission is to make the world a more beautiful place, one exceptional product at a time. We offer a wide variety of beauty products, including skincare, makeup, perfumes and more, all with an emphasis on quality and the belief that everyone deserves to feel beautiful.
Q: How long does shipping take?
A: We know you’re excited to receive your beauty goodies, so we do our best to ship orders out within 1-2 business days. Once shipped, you can expect your package to arrive within 5-7 business days. And hey, isn’t anticipation half the fun?
Q: How can I track my order?
A: As soon as we send your beauty treasures on their way, we’ll provide you with a tracking number via email. Simply click on the link in the email to see exactly where your package is on its beauty-ful journey to your doorstep.
Q: Can I return or exchange a product if I’m not satisfied?
A: Of course, darling! If you’re not 100% satisfied with your purchase, please contact our Customer Service within 14 days of receiving your order. We’ll be more than happy to assist you with a return or exchange. Because in the world of beauty, there’s no room for frowns.
Q: Are your products cruelty-free?
A: Yes, indeed! We believe in beauty without cruelty. All our products are not tested on animals, and we only work with brands that adhere to this same principle.
Q: What if a product I want is out of stock?
A: Oh, the horror! We understand the disappointment when your favorite product is out of stock. But fear not, we restock our virtual shelves frequently. Click on the “Notify Me When Available” button and we’ll email you the moment it’s back.
Q: Do you ship internationally?
A: At this moment, we only ship within the United States. But don’t be too disheartened, international beauty enthusiasts! We’re working on expanding our wings, so stay tuned.
Q: How can I contact you?
A: We love hearing from our beautiful customers! You can reach us by sending an email to hello@sclsupply.com or by snail mail at Scl Supply, LLC, 1120 5th Ave S #25, Edmonds, WA 98020.
Can’t find an answer to your question? Feel free to reach out. After all, the beauty of communication is always in style!